01326 456 006

Support

Experiencing problems with
your telephone service?

Please call the relevant
helpline number below…

For all non-fault related issues please
contact us by clicking here.


Broadband Faults

Helpline: 0333 320 7021* or 0800 056 0547**

Availability:
24/7, 365 days a year

*Call charges: Same price to ring as 01/02 landline numbers. This should apply to calls from any UK operator (including mobiles).

**Call charges: Free to dial from most UK landlines AND mobiles.


Business Landline Faults

Helpline: 0333 320 7022* or 0800 056 0856**

Availability:
24/7, 365 days a year

*Call charges: Same price to ring as 01/02 landline numbers. This should apply to calls from any UK operator (including mobiles).

**Call charges: Free to dial from most UK landlines AND mobiles.


SIP & Hosted PBX Faults

Helpline: 0333 320 7022* or 0800 056 0856**

Availability:
24/7, 365 days a year

*Call charges: Same price to ring as 01/02 landline numbers. This should apply to calls from any UK operator (including mobiles).

**Call charges: Free to dial from most UK landlines AND mobiles.


Inbound Number Faults

Helpline: 0333 320 7022* or 0800 056 0856**

Availability:
24/7, 365 days a year

*Call charges: Same price to ring as 01/02 landline numbers. This should apply to calls from any UK operator (including mobiles).

**Call charges: Free to dial from most UK landlines AND mobiles.

Alternatively, email Support by completing the form below (all products):

Send enquiry

Email Support is Available:
8am-8pm, Monday-Friday
9am-5pm, Weekends